Cookie Policy
Last updated: March 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you interact with it.
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function. They include authentication session cookies and security tokens. You cannot opt out of these cookies as the site would not work without them.
2.2 Analytics Cookies
We use analytics tools to understand how visitors interact with our website. This helps us improve the user experience. Analytics data is aggregated and anonymous — we do not use it to identify individual users.
2.3 Preference Cookies
These cookies remember choices you make (such as your preferred language or theme) to provide a more personalised experience.
3. Third-Party Cookies
Some cookies and local storage entries are placed by third-party services we use:
- Supabase — authentication session management and row-level security tokens
- Sentry — error tracking (anonymous crash reports — no personal data)
- Stripe — payment processing fraud-prevention tokens (only on payment pages)
- Firebase — push notification subscription tokens for proximity alerts
- Brevo — email subscription preference tracking (only if you subscribe to our newsletter)
4. Cookie Reference Table
The table below lists the primary cookies and local storage items set by ProxiCall:
| Name / Key | Provider | Purpose | Expiry |
|---|---|---|---|
| sb-access-token | Supabase | User authentication session | 1 hour |
| sb-refresh-token | Supabase | Refresh authentication session | 7 days |
| __stripe_mid | Stripe | Fraud prevention | 1 year |
| sentry-sc | Sentry | Session replay sampling | Session |
| NEXT_LOCALE | ProxiCall | Remember your preferred language | 1 year |
5. Managing Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or delete specific cookies. Please note that disabling essential cookies may affect the functionality of the website. For push notification preferences, visit your device notification settings or the ProxiCall app settings.
6. Do Not Track
Some browsers include a Do Not Track (DNT) feature that signals to websites that you do not want to be tracked. ProxiCall does not currently respond to DNT signals, as there is no consistent industry standard for how to interpret them. We encourage you to use the cookie management options above to control tracking.
7. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you rights regarding personal information. We do not sell personal information to third parties. You may request to know, delete, or opt out of the sharing of your personal information by contacting us at the address below. For full details, see our Privacy Policy.
8. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
9. Contact
If you have questions about our use of cookies, contact us at privacy@proxicall.app.